Scheduled maintenance of ICA CREW system

07 Nov 2023 / Singapore

The ICA system will undergo maintenance on 13 November from 2200 hours to 14 November 0600 hours.

During the maintenance period, ICA e-services in digitalPORT@SGTM will not be available. Shipping agents/ ferry operators are advised not to submit any ICA applications during this period as the applications will not be processed.

For urgent application (e.g., arrival, departure, sign-on, sign-off) during the maintenance period, shipping agents can access the CREW FormSG via https://go.gov.sg/vesselandcrewmatters

Shipping agents can also contact ICA PCS at [email protected] for further clarifications. Alternatively, for manual applications (e.g. arrival, departure, sign-on, sign-off), shipping agents can duly complete and submit the application form via the link provided in digitalPORT@SGTM Maintenance Notice during the maintenance period.

(For information about operations in Singapore, contact GAC Singapore at [email protected])

Source: Immigration & Checkpoints Authority of Singapore (ICA) Circular dated 3 November 2023

If quoting any content from Hot Port News, please cite GAC Hot Port News as the source.