Scheduled maintenance for ICA System

26 Aug 2024 / Singapore

The ICA system will undergo maintenance on 27 August 2024 from 0000hrs to 0600hrs

During the maintenance period, ICA e-services in digitalPORT@SGTM will not be available. Shipping agents/ ferry operators are advised not to submit any ICA applications during this period as the applications will not be processed.

For urgent application (e.g., arrival, departure, sign-on, sign-off) during the maintenance period, shipping agents can access the CREW FormSG via https://go.gov.sg/vesselandcrewmatters

Shipping agents can also contact ICA PCS at [email protected] for further clarifications. Alternatively, for manual applications (e.g. arrival, departure, sign-on, sign-off), shipping agents can duly complete and submit the application form via the link provided in digitalPORT@SGTM Maintenance Notice during the maintenance period.

(For information about operations in Singapore, contact GAC Singapore at [email protected])

Source: Immigration & Checkpoints Authority of Singapore (ICA) circular dated 22 August 2024

If quoting any content from Hot Port News, please cite GAC Hot Port News as the source.