Full resumption of operations

13 Nov 2023 / Brisbane, Fremantle, Melbourne & Sydney, Australia

Operations resumed at 9am AEDT today, 13 November, [after being suspended for three days due to a cyber security incident] at all four ports across Australia following successful tests of key systems overnight.

We expect that approximately 5,000 containers will move out of the four Australian terminals today.

While we are pleased to have resumed our port operations, this does not mean that this incident has concluded. Our investigation and ongoing remediation work is likely to continue for some time. The ongoing investigation and response to protect networks and systems may cause some necessary, temporary disruptions to our services in the coming days. This is a part of an investigation process and resuming normal logistical operations at this scale.

We recognise the disruptions caused by this incident and sincerely appreciate your understanding and patience during this period.

Trust and security are fundamental to our business and our priority is the protection of our customers, employees and partners. Rest assured we will continue to take steps to protect our network and our systems in order to support the flow of freight.

(For information about operations in Australia, contact GAC Australia at [email protected])

Source: DP World Australia update dated 13 November 2023

If quoting any content from Hot Port News, please cite GAC Hot Port News as the source.